Return policy
Introduction
Thank you for choosing PLScanner.com. We strive to ensure your complete satisfaction with our services. If you are not entirely satisfied with your purchase, we’re here to help.
Refund Policy
Subscription Plans
PLScanner.com offers two subscription plans:
- Monthly Plan: $9.99 per month
- Annual Plan: $4.17 per month (billed annually)
Trial Period
We offer a free trial period for new users to listen to our radio frequencies and decide if they would like to subscribe to our services. During this trial period, you can explore our service without any obligation.
Refund Eligibility
Refunds are provided under the following conditions:
- You are eligible for a refund within 14 days of your initial subscription purchase.
- Refunds are only available for first-time subscribers. Renewals and subsequent subscriptions are non-refundable.
- Refunds are not available if you have exceeded the trial period.
How to Request a Refund
To request a refund, please contact our support team at support@plscanner.com with the following information:
- Your full name
- Email address used for the subscription
- Date of purchase
- Reason for the refund request
Our support team will review your request and get back to you within 5-7 business days. If your refund request is approved, the refund will be processed to your original method of payment. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.
Contact Us
If you have any questions about our Return Policy, please contact us:
- By email: support@plscanner.com
We value your feedback and are committed to improving our services. Thank you for choosing PLScanner.com.